Our goal is to help you live well, stay connected and maintain independence in the place you feel most comfortable: home.
Carexcell delivers Support at Home services across Grafton and the Clarence Valley, helping older people stay safe, comfortable and independent in the homes they know.
Most people we visit in Grafton have lived here a long time. They want to stay near family, keep their own routines, and remain close to the river, the jacarandas and the streets they have walked for decades. Our job is to make that practical, with reliable, respectful help that fits around the life you already have.
We support clients across South Grafton, Junction Hill, Waterview Heights and Clarenza, as well as the town centre and surrounding rural properties.
Support at Home is the Australian Government’s aged care program for older people who want to keep living in their own home. It replaced Home Care Packages and is built around three service categories: clinical supports, independence, and everyday living.
Once you have been assessed and assigned a classification, you receive a quarterly budget that funds the services in your care plan. Carexcell helps you understand what that budget covers, what it costs you, and how to get the most out of every hour of support.
Accepting help with showering or dressing is a significant step, and we never treat it lightly. Our support workers take the time to learn how you like things done, work at your pace, and do only what you actually want help with. Many Grafton clients start with one or two showers a week and adjust from there as their needs change.
A tidy, uncluttered home is a safer home. Our domestic assistance covers general cleaning, laundry, bed changes, meal preparation and light household jobs, the tasks that quietly become harder to manage and that make the biggest difference when someone else takes them on.
Transport is one of the most requested services in the Clarence Valley, and for good reason. Distances are longer here, and giving up driving can quickly narrow someone’s world. Carexcell can take you to appointments at Grafton Base Hospital, to the shops, to family visits or to a regular social outing, and help you settle back in comfortably afterwards.
A hospital stay often changes what someone can manage at home, at least for a while. We can step up support quickly after a discharge with extra personal care, meals, domestic help and transport to follow-up appointments, then wind it back as you regain your footing.
Yes. We support older people in Grafton, South Grafton, Junction Hill, Waterview Heights, Clarenza and the surrounding rural areas.
In many cases, yes. Travel time and distance can affect what is practical, so give our team a call and we will tell you honestly what we can arrange for your address.
Personal care, domestic assistance, nursing and clinical support, transport, social support, meals, home maintenance, gardening and other approved supports, based on your assessment and care plan.
Yes. Depending on your approved supports, we can assist with transport, personal care, domestic help, meals and getting safely back into your usual routine.
Call Carexcell and we will talk through your aged care approval, your goals and the services available in your area. If you have not been assessed yet, we can point you in the right direction.
If you or someone you care for needs aged care support at home in Grafton, we can help you understand your options and plan support that fits your life. Contact Carexcell today.