Support That Makes the NDIS Simple, Clear and Stress-Free

At Carexcell, we believe every person deserves the opportunity to live the life they choose. Our NDIS services are designed to support people with disability to build independence, strengthen community connections, and achieve their personal goals. We focus on delivering practical, person-centred support that promotes choice, control, dignity, and inclusion.

Whether you need assistance with daily living, community participation, personal care, household tasks, transport, or developing independent living skills, our experienced team is here to support you.

What We Can Help You With

Carexcell supports NDIS participants to live more independently, build skills, and achieve their goals. Our experienced team delivers flexible, person-centred supports that put your choices, preferences, and aspirations first.

Our NDIS services include:

  • Assistance with daily living and personal care
  • Community access and social participation
  • Domestic assistance and household tasks
  • Transport to appointments, activities and community events
  • Individualised Living Options (ILO) support
  • Capacity building to increase independence and life skills
  • Supported independent living and accommodation-related supports
  • Support Coordination and Specialist Support Coordination (where funded)

We work alongside participants, families, carers and advocates to create support arrangements that are reliable, flexible and focused on achieving meaningful outcomes. Our goal is to help you live life your way, with the right support around you.

Who Can Access Our NDIS Services?

Carexcell supports NDIS participants across New South Wales and South East Queensland with a range of personalised supports designed to help people live independently and achieve their goals.

You may be able to access our services if:

  • You have an approved NDIS plan
  • Your plan includes funding for Core Supports, Capacity Building Supports, or Individualised Living Options (ILO)
  • You are self-managed or plan-managed
  • You live in one of the regions where Carexcell delivers services

Not sure what funding is included in your plan? Our team can help you understand your available supports and identify the services that best align with your goals.

Why Choose Carexcell?

We believe great support is built on trust, respect, and genuine partnerships. Everything we do is designed to help you achieve your goals, maintain your independence, and live life on your terms.

1. Person-Centred Support
Your goals, preferences, and choices come first. We take the time to understand what matters to you and tailor supports to suit your individual needs.

2. Flexible Services
Whether you need assistance with daily living, community participation, transport, household tasks, or Individualised Living Options (ILO), our supports can adapt as your needs and goals change.

3. Building Independence
We focus on developing skills, confidence, and capacity so you can participate more fully in your community and make the most of everyday opportunities.

4. Experienced People Who Care
Our team is professional, respectful, and committed to delivering high-quality support. We work alongside participants, families, carers, and advocates to create positive outcomes that make a real difference.

How to Get Started

Getting started with Carexcell is easy. We’ll guide you through the process and help you find the right supports to achieve your goals.

Step 1 — Contact Our Team
Call us, email us, or complete our online enquiry form to discuss your needs and goals.

Step 2 — Let’s Talk About Your Supports
We’ll take the time to understand your NDIS plan, current circumstances, and the supports you’re looking for, whether that’s daily living assistance, community participation, transport, ILO, or capacity-building supports.

Step 3 — Develop a Service Agreement
Together, we’ll create a service agreement that outlines the supports we’ll provide and how we’ll work with you to achieve your goals.

Step 4 — Start Receiving Support
Your dedicated support team will begin delivering services tailored to your needs, helping you build independence, participate in your community, and live life your way.

Frequently Asked Questions

Yes. We believe participants should have choice and control over their supports. We work with you to match support workers to your needs, preferences, goals, and interests wherever possible.

Absolutely. Our supports focus on building skills, confidence, and capacity so you can participate more independently at home, in the community, and in everyday life.

An ILO is an NDIS support designed to help participants live in a way that suits their lifestyle, preferences, and goals. This may involve living with a host, housemate, or other tailored living arrangement, supported by a flexible package of supports.

Yes — we work closely with Support Coordinators, carers and families to keep everything running smoothly.

We support NDIS participants in NSW and QLD, including all current Carexcell service regions.

Our fees are based on the current NDIS Pricing Arrangements and Price Limits. We will clearly explain any costs before services begin so you know exactly what to expect.

You can choose to change providers or use multiple providers if it suits your needs and NDIS funding arrangements. We can discuss the options available and help make the transition smooth and straightforward.