Our goal is to help you live well, stay connected and maintain independence in the place you feel most comfortable: home.
Carexcell is based in Coffs Harbour, and Support at Home is what we do here every day — helping older people across the city and its suburbs stay safe, comfortable and independent at home.
Coffs Harbour is the service centre for the whole Mid North Coast: the hospital, the specialists, the major shopping centres and the community organisations are all here. That makes it easier to arrange the right care, and it also means older residents often end up coordinating a lot of different appointments and services. We take that load off you.
We support clients across Coffs Harbour and in Korora, Toormina, Boambee, North Boambee Valley and Moonee Beach.
Support at Home is the Australian Government’s aged care program for older people living in their own homes. It brings clinical care, independence supports and everyday living services together under one plan, funded through a quarterly budget set by your assessed classification.
Because we are a local provider, we can usually respond quickly when circumstances change — a fall, a discharge, a family carer going away — rather than working through a call centre in another state.
We match support workers to clients rather than filling a roster slot, and we keep that pairing consistent wherever we can. Personal care in Coffs Harbour typically covers morning and evening routines, showering, dressing, grooming and safe movement around the house, with as much left in your hands as possible.
Cleaning, laundry, linen changes, meal preparation, shopping support and light household jobs — the tasks that quietly pile up. Keeping the house clear and organised also reduces falls risk, which is one of the main reasons people lose their independence unexpectedly.
With Coffs Harbour Health Campus, specialist rooms and allied health all in the area, transport support is one of our most-used services. We can help you prepare, get you there, wait or assist as needed, and make sure you are comfortable at home afterwards.
Yes. Coffs Harbour is our home base. We support older people across the city and in Korora, Toormina, Boambee, North Boambee Valley and Moonee Beach.
That depends on your assessment status and the type of support you need. Call us and we will give you a realistic timeframe rather than an optimistic one.
Personal care, domestic assistance, nursing and clinical supports, transport, social support, meals, home maintenance, gardening and other approved supports based on your care plan.
Yes. We regularly increase supports after a discharge from Coffs Harbour Health Campus and step them back as clients recover.
Contact Carexcell to discuss your aged care approval, your goals and how we can help.
If you or someone you care for needs aged care support at home in Coffs Harbour, our local team can help you understand your options and get support in place. Contact Carexcell today.